****Although we can not give dermatological advise, we can tell you that our products are made with mostly Fair Trade, raw, plant based and organic ingredients, contain no harsh chemicals or toxins and are paraben, SLS and formaldehyde free. We also do not test any of our products on animals.
What products will help my skin type?
This really depends on your skin type and best answered by a certified dermatologist as we are not. I can tell you that none of our products have any harsh chemicals, even our fragrances are used in the appropriate skin safe amounts. Our products are made with Fair Trade, raw, organic and plant based ingredients to ensure you not only receive great quality but also so it is safe and beneficial to use.
Is there anything unscented for my sensitive skin?
We have several of our products that can come unscented. We also can customize your order to any scent you'd like.
My skin is so sensitive to everything, will your products bother it?
Our products shouldn't irritate your skin as we do not use harsh chemicals, however if you are unsure of the way your skin may react to something, we suggest using our unscented/natural products to start.
Product and usage
Our products come with a proper INCI label as well as how to use it. If you need additional information or have any questions, please contact us and we will be happy to provide you with the information.
Can the products go bad?
Some of products do have expiry dates printed clearly on the label. If you are unsure of whether or not something expires sooner rather than later, please inquire.
How do I use the sugar/salt body polish?
Once you've decided which body polish (salt or sugar) is best for your skin, apply a generous amount of polish over the desired part of your body. Use circular motions to massage it onto the skin. Our polishes have skin loving oils in them, so we recommend allowing them to sink into your skin for a good 2 -3 minutes. Rinse thoroughly.
Our body polishes are not recommended to use on your face for the simple reason that our faces are much more delicate and sensitive than the rest of the body. Our faces have much thinner skin too. Salts, especially, are very coarse and can cause micro tears in the skins surface. Although these tears are tiny, they can lead to a host of skin issues such as redness, dryness and even acne. Sugar, although much less abrasive and beneficial for the skin as a whole, can also cause these types of tears.
We do have a foaming facial scrub which is gentle enough for your face and uses ingredients such as fine ground pumice and bamboo powder to give you a gentle exfoliant but not damage the delicate skin on the face.
What does made with love regarding your products mean?
With our skin care and all our bath and body products, we have a team of highly trained people who not only have researched everything going into the product, but the products are made in small batches and do not contain harmful chemicals or parabens. Any preservatives used are a natural preservatives and are only used to help extend your products shelf life. We take great pride in making each item to the highest quality and standard we can provide and because we love what we do, it shows in our products!
Are there any Vegan products?
Yes! We have vegan friendly options as well.
I’ve heard of parabens. What are they and how can they harm me?
Parabens are a chemical compound found in a wide variety of cosmetics out there. It is know to be used as a preservative in them. It is said that parabens are bad for us because they can act like the hormone estrogen and can disrupt the normal function of the hormones in our systems affecting male and female reproductive systems. This can affect the reproductive systems functioning, development, fertility and birth outcomes. Parabens can also interfere with the production of hormones.
We do not use parabens in our products, our preservatives are paraben and formaldehyde free.
What makes your bath bombs foam the way they do?
We use luxurious buttermilk powder and colored embeds to create our foam and colors inside your bath bombs.
Some other place have naked or unwrapped bath bombs, why do you wrap yours and is the wrap environmentally friendly?
There is a few reasons we wrap our bombs. We believe in complete sanitary measures. Leaving our bath bombs "naked" means that we would leave them exposed to dust, dirt and bacteria, not to mention other people could handle said bath bomb and if it's not wrapped, their germs may transfer onto your product! The other reason we wrap is to keep your color and scent from fading, so you have a vibrant and fragrant bath treat!
The wrapping we use is a biofilm which is environmentally friendly as it will break down.
What is solid bubble bath and do you use it?
Solid bubble bath is bubble bath in a solid form rather than a liquid. Our solid bubble bath comes with an organza bag to place chunks of your solid bubble bath in. To use these delightful bars, simply break off pieces and place in your organza bag. Hang the bag with pieces of solid bubble bath over your running faucet in your tub and Voila! Now you have a tub of beautiful, thick, fluffy bubbles.
Why do you use Fair Trade and Organic ingredients when possible?
We use Fair Trade and organic ingredients for a number of reasons.
Fair Trade ingredients provide economically disadvantaged countries with opportunities, paying them to produce our ingredients and not using child or forced labor. Fair Trade also means they have a commitment to nondiscrimination, gender equality and freedom of association, provide safe working conditions and respect the environment.
The reason we use organic ingredients is because quite simply they are better for your skin. Organic means derived from plants and other naturally occurring ingredients. There is no additives put into the ingredient and it has not been produced using pesticides, herbicides, synthetic fertilizers, genetically modified organisms (GMOs), and other additives or chemicals. Organic ingredients are also cruelty free and we 100% support abolishing animal testing and will never test our products on animals!
Where are you located and do you ship throughout Canada?
We are located in Fort St. John, BC, Canada.
We do have shipping to all of Canada as well as delivery to areas surrounding the FSJ region and curb side pick up.
What is your return policy?
We do not accept returns on products for health and safety reasons, however, if at any time you are unsatisfied with a product, please contact us and we will rectify the situation. A happy customer is our number 1 priority!